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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonya Adams

March 19, 2025

5  out of  5
rating by Sonya Adams
"Tyler Hood & Harrison Reyes gave above & beyond great customer service. The questions I had was answered in a manner that I could understand. Harrison made sure to research reasonable rates for me. I was more than pleased with the service they provided. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Sonya, for sharing your experience! I'm happy to know that Harrison and our team could provide you with exceptional service and clear answers to your questions. It's great to hear that Harrison's efforts in finding reasonable rates were appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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Ashley Thompson

March 17, 2025

5  out of  5
rating by Ashley Thompson
"Hayden has been amazing with all my insurance needs. From auto to life, he has held my hand and guided me through some of the most important decisions an adult will ever make. He is extremely knowledgeable and explains things thoroughly. His customer service is A1. Every time he helps me he goes above and beyond to make sure he's setting me up with the best policy for my needs. He's an amazing help! Gail Mahan is also an honorable mention and an amazing help too."
We responded:
"Thank you, Ashley, for sharing your experience! I'm happy to hear that Hayden has given you great support with your insurance needs and helped you make important decisions. It's wonderful to know that both Hayden and Gail have made a positive impact!"
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Olivia Hart

March 13, 2025

5  out of  5
rating by Olivia Hart
"I’m a long time StateFarm customer, returning. I worked with Hayden and I must say he gets IT - life lately is HARD on everyone and everybody is feeling it - Hayden understood that. His patience, guidance and consideration is exactly what this world needs more of during these trying times. I know since coming back to StateFarm, that I’ll be just fine as I navigate these crazy ATL roadways lol thanks again to Tyler Hood and his awesome team! **Revisiting this review because I've very recently have had to update my insurance and make some financial changes. As usual, Hayden is the best. I will forever share my experience with the Tyler Hood team and how much of an ease on my mind its been working with everyone but especially Hayden! - truly appreciate your humility and thorough job. Thank you again for all that you do!"
We responded:
"Wow, Olivia, your feedback is greatly appreciated! It is great to hear about the service you received from Hayden. We're here to support you as you navigate the ATL roadways!! Thank you for choosing our office for your insurance needs! - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
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Marilyn Gray

March 7, 2025

5  out of  5
rating by Marilyn Gray
"My experience with Hayden was very good and well explained to me"
We responded:
"Thank you, Marilyn, for sharing your positive experience! I'm happy to hear that Hayden provided you with clear and thorough explanations. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Wayne Benac

March 7, 2025

5  out of  5
rating by Wayne Benac
"Harrison provided a pleasing experience in guiding me to establishing new home and auto coverage with State Farm. Thank you, Harrison."
We responded:
"Wayne, I'm happy to hear that Harrison provided a satisfying experience while helping you with your coverage! Your feedback is greatly appreciated. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Bianca Oldershaw

February 28, 2025

5  out of  5
rating by Bianca Oldershaw
"Jake is my representative from State Farm, and he made updating my policy a seamless and enjoyable experience. I highly recommend working with him due to his outstanding communication and professionalism."
We responded:
"Thank you, Bianca, for your wonderful feedback! I'm happy to hear that Jake made updating your policy a seamless and enjoyable experience. His outstanding communication and professionalism are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out!"
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Ben Everman

February 27, 2025

5  out of  5
rating by Ben Everman
"Hayden is great! Highly recommend."
We responded:
"Thank you, Ben! I'm happy to hear that Hayden provided you with great service. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Rebecca Rouland

February 19, 2025

5  out of  5
rating by Rebecca Rouland
"Team went above and beyond to accommodate my request and resolve my concerns. Super professional and courteous"
We responded:
"Thank you, Rebecca, for sharing your experience! I'm happy to know that our team was able to go above and beyond to accommodate your request and address your concerns. Their professionalism and courtesy are truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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venkatesh kumar

February 13, 2025

5  out of  5
rating by venkatesh kumar
"Good Support and cleared my doubts in detailed"
We responded:
"Thank you, Venkatesh, for your positive feedback! I'm glad we could provide the support you needed and clarify your doubts in detail. If you have any more questions or need assistance in the future, feel free to reach out."
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Eldon Lu

February 12, 2025

5  out of  5
rating by Eldon Lu
"Spoke to Hayden Minix about getting insurance for my car after moving to Georgia. Hayden provided excellent customer service and made the experience extremely easy with quick responses and answering all of my questions. I was able to get quotes quickly for me to make an informed decision within a short time. Very satisfied overall."
We responded:
"Thank you, Eldon, for sharing your experience! I'm happy to hear that Hayden was able to assist you so effectively with your car insurance needs. It's great to know that the process was smooth and that you received all the information you needed promptly. If you have any more questions or need further assistance, feel free to reach out anytime."
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Elijah Knopp

February 11, 2025

5  out of  5
rating by Elijah Knopp
"Hayden is very responsive, kind, and easy to work with!"
We responded:
"Thank you, Elijah! I'm glad to hear that Hayden has been responsive and kind in assisting you. We appreciate your feedback and are here to help with any insurance needs you may have. Feel free to reach out anytime!"
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agcberger

February 6, 2025

5  out of  5
rating by agcberger
"I had the chance to speak with Mr. Harrison Reyes today and my whole family thought he was an extremely upstanding well spoken young gentleman. He laid out everything in the most easy to understand yet precise way possible and made it an easy decision to use him as our insurance guy going into the future."
We responded:
"Thank you so much for sharing your experience with Harrison! I'm glad to hear that he was able to provide clear and precise information, making your decision an easy one. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Victoria Platt

February 4, 2025

5  out of  5
rating by Victoria Platt
"I called the Tyler Hood agency out of the blue from Dallas as I was buying a house in Atlanta and needed a new insurance company - after a customer of Allstate for 30 years I needed an agency with more touch and caring. I was not disappointed when Hayden answered my call and jumped right in to help me navigate some new decisions and walk me through the nuisances in Georgia with regards to insurance - we made a short term and long term plan based on my 7 year trajectory and he responded to my mortgage broker w speed and detail in order to accelerate closing - so grateful - thank you Hayden and State Farm for your amazing service and high integrity."
We responded:
"Thank you, Victoria, for sharing your experience with our agency! I'm glad Hayden was able to assist you with your insurance needs during your move to Atlanta. It's wonderful to know that his guidance and prompt communication with your mortgage broker made a difference. We appreciate your confidence in us and are here for any other questions or needs you may have."
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Tanya Shorthouse

January 29, 2025

5  out of  5
rating by Tanya Shorthouse
"Very knowledgeable and responsive"
We responded:
"Thank you, Tanya! I'm glad you found our team knowledgeable and responsive. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
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Precious Brooks

January 24, 2025

5  out of  5
rating by Precious Brooks
"Please post my payment for my insurance thanks"
We responded:
"Precious, thank you for your review and for your payment! We're happy to assist you with your insurance needs. If you have any further questions or need assistance, feel free to reach out to our office. Have a great day!"
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Sonita

January 23, 2025

5  out of  5
rating by Sonita
"Wonderful state farm agency, we were unexpectedly drop by state farm but was able to connect with Harrison one of the customer service rep at Tyler hood agency , he provided us with additional options and resources and we were able to come up with a plan to move forward with securing insurance. This absolutely made us feel like the folks at the local agency cares about us."
We responded:
"Thanks for dropping by Sonita and the 5 star vote of confidence in us!"
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Darla Bennett

January 23, 2025

5  out of  5
rating by Darla Bennett
"Harrison Reyes was efficient and very responsive. He was quick to send me several options for life insurance that fit our scenario perfectly."
We responded:
"Thank you, Darla, for your wonderful feedback! I'm happy to hear that Harrison was efficient and responsive in providing you with insurance options that perfectly fit your needs. Our team is dedicated to offering personalized solutions, and it's great to know we met your expectations. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Matthew Kramer

January 17, 2025

5  out of  5
rating by Matthew Kramer
"Despite having accidents, tickets and a 3-year lapse of insurance coverage. Hayden at State farm found quality affordable insurance. Hayden made it a quick and easy process. Very affordable. If you need insurance Hayden is the guy. I would recommend him first."
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad Hayden was able to assist you in finding quality and affordable insurance despite the challenges. It's wonderful to know that he made the process quick and easy for you. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Mallory Crabb

January 15, 2025

5  out of  5
rating by Mallory Crabb
"Harrison Reyes was awesome! Handled everything with such a great additude. He was very kind and understanding. He helped me get my needs met with my coverage. Was knowledgeable about discounts for me. He deserves a raise!"
We responded:
"Thank you, Mallory, for sharing your experience! I'm glad to hear that Harrison provided such excellent service with kindness and understanding. It's wonderful that he was able to meet your coverage needs and offer knowledgeable advice on discounts. We truly appreciate having him on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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LaShanda Shirelle

January 15, 2025

1  out of  5
rating by LaShanda Shirelle
"Firstly, I have no claims no accidents nothing on my drivers license no tickets. I also take the drivers defensive course every three years, but my insurance continues to go up every six months and of course they say it’s because of the claims in Georgia which I’m still trying to understand what that has to do with me and why I’m paying for everyone else’s accidents But the last straw for me with this company is for the past three months their billing system has been completely off. I called in November to see what I could do to get my insurance cheaper. I had a $250 deductible and so they said if I raised it to $500 that my bill would be $288. I got a bill in December for $288 and I paid. For my January bill it went back up to the original $310. When I called to see why this was the agent just kept saying I think this is the reason I think this is the reason I explained to him that I think is not acceptable. I need an exact reason of why my insurance went up. He took four hours. He calls me back And still does not have a reason he just kept saying well I think it’s because of this or I think it’s because of that unprofessional that’s what they are at this office unprofessional. Before I called to change my deductible, he said my insurance was $282 a month and now it’s $288 a month But cannot explain to me how that’s possible if I raised my deductible in order to get a cheaper price! I just feel like I’m being taken advantage of and lied too! At this point, I’m not sure if I’m disgusted with State Farm or disgusted with this agency"
We responded:
"LaShanda, I genuinely appreciate you taking the time to share your experience with us. I'm sorry to hear about the frustrations you've faced with your billing and the lack of clear communication regarding your insurance rates. It's concerning to know that you feel taken advantage of, and I want to assure you that this is not the experience we aim to provide. Unfortunately, factors that fall beyond my office's control, as well as yours, like location (crime rates, population density, and the frequency of accidents in your area) and inflation and market factors (like the overall cost of auto repairs and the insurance industry's operating costs) can affect your premium. I would like to extend an offer for a policy review at your earliest convenience to help provide a better understanding of your premiums and additional ways to save you money. Please give our office a call to schedule an appointment."
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Sharon Henry

January 13, 2025

5  out of  5
rating by Sharon Henry
"Harrison did a remarkable job saving us a large amount of money compared to our current insurance. He's very knowledgeable, answering my questions, & made common sense suggestions. Thank you Harrison!"
We responded:
"I'm glad to hear that Harrison was able to assist you so effectively, Sharon! His expertise and practical advice are truly valuable, and it's wonderful to know he helped you save. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Shelia Griffin

January 3, 2025

5  out of  5
rating by Shelia Griffin
"Hayden at State Farm was very helpful and pleasant to talk with. He answered all my questions and concerns. He was knowledgeable and willing to answer any questions I had."
We responded:
"Thank you, Shelia, for sharing your experience with Hayden! I'm happy to hear that he was helpful and pleasant during your interaction. It's great to know he addressed all your questions and concerns with his knowledge. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Stanley Hill

December 21, 2024

5  out of  5
rating by Stanley Hill
"Very professional and knowledgeable."
We responded:
"Thank you, Stanley! I'm glad to know you found our service professional and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Laura Keith

December 16, 2024

5  out of  5
rating by Laura Keith
"I received great service from Agent Hayden Minix. I got a better rate. I received great customer service from the staff. Just a great overall experience."
We responded:
"Thank you, Laura, for sharing your experience! I'm glad to know that Hayden and our team provided you with excellent service and a better rate. We're grateful for your feedback and are always here to assist with any future needs."
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Jessica Winnett

December 10, 2024

5  out of  5
rating by Jessica Winnett
"Super easy to get my insurance transferred to Georgia. Hayden was a pleasure to deal with. Friendly, helpful, professional."
We responded:
"Jessica, thank you for your wonderful review! I'm glad to know that Hayden made your transition to Georgia seamless. We're happy to have been able to assist you with your insurance needs. If you ever need anything else, feel free to reach out!"