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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Freda Hill

October 12, 2026

5 out of 5 rating by Freda Hill
"I had a very smooth transition with State Farm Insurance."
We responded:
"Freda, thank you for taking the time to leave us a review! I'm happy to hear that your transition with us went smoothly. We're here to make things easy for you. Let us know if we can help with anything else!"
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Shikha Ravikumar

October 9, 2026

5 out of 5 rating by Shikha Ravikumar
"Ireland was so helpful, efficient, detail-oriented, and friendly! She took the time to look at my previous renter's insurance that I had with State Farm years ago to make my current renter's insurance match it. She even stayed on hold with me while I called my current apartment complex for information to complete my forms. She did her job well and was so knowledgeable that she could explain things to me in a way I understood.

Thank you, Ireland!"
We responded:
"Thank you, Shikha! I'm really happy to hear that Ireland was able to assist you so effectively with your renter's insurance. It's great to know she made the process smooth and understandable for you. We're proud to have her on our team. Let us know if we can help with anything else!"
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D SMITH

October 2, 2026

5 out of 5 rating by D SMITH
"Harrison did a great job getting our auto insurance in place. Saved a deal of money."
We responded:
"Thank you, D Smith! I'm happy to hear that Harrison was able to assist you with your auto insurance and help you save money. We appreciate your feedback and are here if you need anything else!"
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Jasmine Sterling

October 2, 2026

5 out of 5 rating by Jasmine Sterling
"Love State Farm,
My agent Tyler is prompt and genuine. I was concerned with the price of my policy and he offered me a defensive driving course that lowered it substantially. It’s nice to know they are looking to keep happy customers ."
We responded:
"Jasmine, thank you for taking the time to leave us a review! I'm happy to hear that you found the defensive driving course helpful in reducing your policy cost. We always aim to provide solutions that work for you. We're always happy to help if anything comes up."
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Terri Weaver

October 1, 2026

5 out of 5 rating by Terri Weaver
"Delaney was awesome! She had me set up and ready after answering all my questions. The entire office has been great. I can call in and whoever answers the phone gets my concerns taken care of before I hang up."
We responded:
"Terri, thank you for taking the time to leave us a review! I'm happy to hear that Delaney was able to assist you and that our team has been helpful with your concerns. We strive to make sure every interaction is smooth and supportive. Feel free to reach out if you need anything else!"
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Doug Westrom

September 29, 2026

5 out of 5 rating by Doug Westrom
"Harrison is great to work with."
We responded:
"Doug, thank you for taking the time to leave us a review! I'm glad to hear that working with Harrison has been a positive experience for you. We're here to help if you need anything else!"
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Zach Watson

September 25, 2026

5 out of 5 rating by Zach Watson
"Have been a customer since I moved to Atlanta in 2021 and they have been quick and responsive. Very helpful with my recent home insurance purchase on my new house."
We responded:
"Zach, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to assist you promptly and effectively, especially with your recent home insurance purchase. We appreciate having you with us since 2021. Feel free to reach out if you need anything else!"
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Cheryl sigman Petty

September 9, 2026

5 out of 5 rating by Cheryl sigman Petty
"So so helpful! Took care of all my needs."
We responded:
"Thank you, Cheryl, for your review! I'm happy to hear that we could help with everything you needed. We're always here if you need anything else!"
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Sandra Johnson

August 28, 2026

5 out of 5 rating by Sandra Johnson
"I need new insurance and she got me coverd."
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm happy we could help you find the coverage you needed. Don't hesitate to reach out if you need anything!"
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deidre rowe

August 18, 2026

5 out of 5 rating by deidre rowe
"Harrison is so great! He helped me get everything all set up with my move and was so kind and informative!"
We responded:
"Thank you, Deidre! I'm happy to hear that Harrison was able to assist you with your move and provide the information you needed. We always aim to make things as smooth as possible for our customers. Let us know if we can help with anything else!"
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David Edwards

August 13, 2026

5 out of 5 rating by David Edwards
"Harrison took care of me professionally and promptly from beginning to end. His knowledge and professionalism made the transaction seamless. I really appreciate his help. Couldn’t have gone any smoother. Thank you again Harrison!"
We responded:
"Thank you, David! I'm glad to hear that Harrison provided you with such a seamless experience. We appreciate your kind words and are happy to have been able to assist you. Feel free to reach out if you need anything else!"
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2 stars Martin

August 12, 2026

5 out of 5 rating by 2 stars Martin
"Mrs. Mahan was a very big help in my insurance needs regarding my mother’s account. She was very professional, knowledgeable, and considerate in all aspects of this process. I would highly recommend her to anyone that is in need of guidance in the insurance field. She’s wonderful!"
We responded:
"Thank you! I'm glad to hear that Gail was able to assist you with your mother's account. We appreciate your recommendation and are happy to have been of service. Feel free to reach out if you need anything else!"
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Skip Britain

June 25, 2026

5 out of 5 rating by Skip Britain
"Harrison is the best."
We responded:
"Skip, thank you for the 5 stars! I'm glad to hear that Harrison made such a positive impression. We're proud to have him on our team. Let us know if we can help with anything else!"
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MrCocaisgood

June 11, 2026

5 out of 5 rating by MrCocaisgood
"Harrison was excellent through the whole process. Would highly recommend. Great customer service, fast to respond, and got the job done."
We responded:
"Thank you! I'm glad to hear that Harrison provided excellent service and made the process smooth for you. We appreciate your recommendation and are happy to have you as part of our office family. Feel free to reach out if you need anything else!"
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Deborah Sims

June 10, 2026

5 out of 5 rating by Deborah Sims
"I talked to Natalie and she was very nice, knowledgeable and truly helped me in every way to get the best auto insurance. I am very happy that I returned her call to get my quote, it was a great day for me. Thank you so much Natalie ❤️"
We responded:
"Thank you, Deborah! I'm delighted to hear that Natalie was able to assist you so effectively with your auto insurance needs. We appreciate your kind words and are so glad you had a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Abena Otudor

June 3, 2026

5 out of 5 rating by Abena Otudor
"Harrison was very helpful, courteous and FAST!"
We responded:
"Thank you, Abena! I'm glad to hear that Harrison was able to assist you so efficiently and courteously. We always aim to provide quick and helpful service. We're always happy to help if anything comes up."
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Teri Evans McKee

May 30, 2026

5 out of 5 rating by Teri Evans McKee
"Recently had a number of conversations with Harrison Reyes with Tyler Hood State Farm. Harrison was very kind, polite, thorough, forthright, knowledgeable, conscientious and specific without being intrusive, annoying, condescending, overbearing or forceful in assisting me with insurance needs and options. I appreciated his candor and efficiency but also the personal touch and humor injected in our conversations.

Because of one (non-super-speeder) speeding ticket, my many years of history and good behavior with another popular insurance company was tossed aside as my insurance premium increased 40%+ on the proposed renewal.

Harrison was very interested in what I wanted to accomplish ~ then he made it happen. I was able to bundle payments monthly instead of bi-annually (at no extra charge) AND at less than either policy would have been for just one policy with my prior company. He was also very good at explaining why he offered various option, ensured that we had thought of everything to best meet my needs and that we were in sync on the dew (and minor) changes we made to existing coverage levels, deductibles and premiums on all policies. I would highly recommend Harrison and his agency."
We responded:
"Thank you, Teri, for sharing your experience with us! I'm really happy to hear that Harrison was able to assist you so effectively and provide the personal touch you appreciated. It's great to know that he could help you find a solution that met your needs and offered better options than your previous provider. Your recommendation means a lot to us. We're always here if you need anything else!"
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Cedric Harper

April 30, 2026

5 out of 5 rating by Cedric Harper
"Natalie at Tyler Hood State Farm helped me sign up quickly and answered all of my questions!"
We responded:
"Thank you, Cedric! I'm happy to hear that Natalie was able to assist you efficiently and provide the answers you needed. Our team is dedicated to making the process as smooth as possible for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andreane Sanders

April 29, 2026

5 out of 5 rating by Andreane Sanders
"Very efficient"
We responded:
"Thank you, Andreane! I'm happy to know you found our service efficient. If you need anything else, feel free to reach out. Thanks for choosing us!"
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Jim Andrews

April 23, 2026

5 out of 5 rating by Jim Andrews
"Harrison was very responsive and helpful. He was helpful throughout the process."
We responded:
"Thank you, Jim! I'm happy to hear that Harrison was responsive and helpful during your experience with us. We appreciate your feedback and are always here to assist with any future insurance needs. Thanks for choosing us!"
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Rishika Reddy

April 20, 2026

5 out of 5 rating by Rishika Reddy
"I had good experience with natalie when i was trying to take a renters insurance on top of my car insurance. She made the process so smooth and fast"
We responded:
"Thank you for your review, Rishika! I'm happy to hear that Natalie made the process of adding renters insurance to your car insurance smooth and quick. Our team is dedicated to providing efficient service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Emma Holmes

March 23, 2026

5 out of 5 rating by Emma Holmes
"Harrison at Tyler Hood State Farm really went above and beyond to help my family get the best value and the best coverage to meet our needs. He happily ran multiple options for us and provided the highest level of customer service. Finding the right insurance coverage can be so complicated and somewhat overwhelming, he made it feel manageable through his knowledge and level of care for us. I highly recommend reaching out to him if you aren’t sure you are currently getting the best coverage or the best deal. Excellent overall experience."
We responded:
"Thank you for your business, Emma!"
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Michael Wray

March 13, 2026

5 out of 5 rating by Michael Wray
"Natalie G. was a pleasure to connect with to help me get all my policies moved over to State Farm with better rates than what I was paying and quoted with other major carriers."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Natalie was able to assist you in transferring your policies and finding better rates. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can do for you!"
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Thomas Miller

March 13, 2026

5 out of 5 rating by Thomas Miller
"This Agency is so great. Very responsive, helpful and friendly. Everyone I have spoken to has been so helpful, but on some "upgrading," Natalie was outstanding."
We responded:
"Thank you, Thomas! I'm happy to hear that you found our team responsive and friendly. Natalie will be delighted to know she made a positive impact on your experience. We're committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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John Lisco

February 25, 2026

5 out of 5 rating by John Lisco
"After a fire at my house, Gail has been available every step of the way to help navigate the cleaning, mitigation, and restoration process , and answer any questions quickly. I would highly recommend Gail and the State Farm team for any insurance team."
We responded:
"Thank you, John! I'm glad to hear that Gail has been so supportive during such a challenging time. Our team is committed to being there for you whenever you need us. If there's anything else we can assist with, please don't hesitate to reach out. We appreciate your recommendation!"